FAQ

Payment

To get your ecommerce site up and running, pick from our Simple, Professional and Virtual Terminal ePayment solutions . You can start selling online easily with either a connection to our PayPage , a fully integrated and branded payment solution or a Virtual Terminal that will enable you to take payments securely from your computer, laptop, or mobile phone device.

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Whether you have a basic website or you’ve spent time designing one, you’ll be able to accept card payments online easily. In fact there are only three things you need to be able to take cards online:

  1. A merchant account – this is an account specially set up to process card transactions
  2. A current business bank account
  3. A credit card machine , Virtual Terminal or online PayPageto facilitate payments

The great news is that we can help you accept online payment from debit and credit cards on your website. We have two options available to you:

  • Start from scratch with our easy to use eShop in a Box . In five easy steps you’ll have a fresh new website and will be able to accept cards online as well as with PayPal.
  • Opt for ePayment in a Box to use your current website design. Connect our PayPage to your website so you can accept card payments online quickly and easily.
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Driving traffic to your site is a huge goal of marketing campaigns, but what good is traffic if you aren’t converting customers? Magento has a host of marketing tools that help to meet business goals like increasing average order values and customer lifetime value

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FreeShipping.com offers free shipping rebates to all members when they have to pay a shipping fee. You can even use them to upgrade your shipping speed! Learn how you can get free shipping.

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You also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest.

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At Our Store, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.

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Shipping and Delivery

To start trading online you will need an Internet MerchantAccount (IMA). These are easy to arrange and take just a few days to set up – though it will take longer if you decide to do it through your bank.

You will also need a form of PayPage , so you can accept debit and credit card payments securely online.

With Cardsave’s ePayment in a Box solution you will get an Internet Merchant Account as part of the package – whether you choose our Simple PayPage or our Professional PayPage .

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Take a minute and think of all the things you can purchase online these days: books delivered online and stored in the cloud, clothing from a store in a different state, and even groceries delivered right to your door. For each of these purchases there is a specific tax law that needs to be applied. Luckily there are third-party partners who specialize in Magento and tax requirements. Read More

For more tax tips, check out this page.

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Briteskies has been talking about B2B since before it was cool. In fact, Bill Onion has authored several articles that were published in 2011 for Multichannel Merchant, and we recently hosted an eCommerce Forum specifically on B2B alongside Magento. We even spoke at Magento Imagine about the topic as well. B2B should be treated with the same attitude as B2C. For more information check out our B2B Magento eCommerce page.

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Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order.

  • Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products.
  • We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option.
  • Deliveries are made Monday to Friday, excluding bank holidays
  • You can use the following payment methods: credit card, PayPal and gift vouchers
  • Check the status of your expedited delivery by logging into your customer account
  • If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL
  • If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout.
  • If you would like to return an order made by express delivery, just follow the instructions in our returns section .
  • If you return your items, the express shipping costs will not be refunded.
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You can choose between two delivery methods: home delivery or delivery to a pick-up point.

Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.

As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.

During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.

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Support

To get your ecommerce site up and running, pick from our Simple, Professional and Virtual Terminal ePayment solutions . You can start selling online easily with either a connection to our PayPage , a fully integrated and branded payment solution or a Virtual Terminal that will enable you to take payments securely from your computer, laptop, or mobile phone device.

Created by Lucky Man on ١٧ مايو ٢٠١٦ م

Whether you have a basic website or you’ve spent time designing one, you’ll be able to accept card payments online easily. In fact there are only three things you need to be able to take cards online:

  1. A merchant account – this is an account specially set up to process card transactions
  2. A current business bank account
  3. A credit card machine , Virtual Terminal or online PayPageto facilitate payments

The great news is that we can help you accept online payment from debit and credit cards on your website. We have two options available to you:

  • Start from scratch with our easy to use eShop in a Box . In five easy steps you’ll have a fresh new website and will be able to accept cards online as well as with PayPal.
  • Opt for ePayment in a Box to use your current website design. Connect our PayPage to your website so you can accept card payments online quickly and easily.
Created by Lucky Man on ١٧ مايو ٢٠١٦ م

A PayPage is a specific page on your website (or connected to your site) that enables customers to buy your products or services.

On a PayPage the customer enters their card and payment details. The page then authorises these details and processes their transaction.

As all of the Cardsave PayPage solutions are fully PCI DSScompliant, you and your customers can be sure that the transactions on your site will run smoothly.

 
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To start trading online you will need an Internet MerchantAccount (IMA). These are easy to arrange and take just a few days to set up – though it will take longer if you decide to do it through your bank.

You will also need a form of PayPage , so you can accept debit and credit card payments securely online.

With Cardsave’s ePayment in a Box solution you will get an Internet Merchant Account as part of the package – whether you choose our Simple PayPage or our Professional PayPage .

Created by Lucky Man on ١٧ مايو ٢٠١٦ م

What could be more frustrating as a customer than to want to purchase something but being unable to find it? If your search functions leave something to be desired, you are missing out on valuable conversions. It can be tempting to install third-party search functions, but, if you know how to leverage them correctly, Magento’s search tools can be incredibly helpful for your customers.

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