Warranty Policy
Our team seeks to help you get a home that expresses yourself, where you will find a wide range of the latest international designs and the finest products at the best prices.
“BaytAlebaa” is committed to providing warranty service according to the following conditions:
- The original invoice must be brought
- The warranty does not cover misuse or improper installation Warranty does not include products expiration date The warranty does not cover the use of unsuitable cleaning materials such as acids and chemicals
- BaytAlebaa bears the cost of maintenance fees and spare parts during the warranty period’. In the event of the expiry of the period, maintenance shall be carried out according to the prices approved by BaytAlebaa.
- BaytAlebaa is committed to providing warranty service to its customers after ascertaining the presence of a defect in the industry (after the report of our specialized technician)
5 years warranty:
(ceramic, mixers, wooden sinks, accessories, siphon machine, PVC sinks)
Ceramic Warranty:
- 5 years warranty on manufacturing defects for siphon machine
- 5 year color fastness guarantee - manufacturing defects
- 3 years warranty on stainless steel hinges only
Blender Warranty:
- 5 year warranty on luster and color
- 5-year warranty on blender core and manufacturing defects
- 2 years warranty on the electronic board of the smart mixer
- One year warranty on smart blenders battery
Wooden Sinks Warranty:
- 5 years guarantee on the color stability of the washbasin
- 5 years warranty on color and manufacturing defects on hinges and handles
Accessories Warranty:
- 5-year warranty on color fastness and manufacturing defects
Siphon machine warranty:
- 5 years warranty against smuggling and manufacturing defects
PVC Laundry Warranty:
- 5-year warranty on color stability and manufacturing defects
20 year guarantee: :
(Stainless steel accessories - strainers - stainless steel sinks) 20 year guarantee on rust resistance and color fastness
10 Years Warranty:
(Geberite siphon machine - foot basins and bathtubs) 10 year guarantee on:
Manufacturing defects and smuggling of the siphon machine Guarantee of color stability for foot tubs and bathtubs
4 years warranty:
(Jacuzzi - steam rooms)
- Comprehensive warranty for manufacturing defects and malfunctions
- 5-year warranty for the mixer attached to the jacuzzi and steam rooms
- One year warranty on pumps and motor
3 years warranty:
(rinsing)
Warranty against smuggling caused by manufacturing defects
One year warranty:
- (LED mirrors - Grohe shattaf - headphones and shower heads)
Warranty on:
- On the color fastness of Italian mirrors
- On smuggling and manufacturing defects for Grohe . bidet
- On smuggling and manufacturing defects for headphones and shower rulers