Terms and Conditions

Introduction

We welcome you to the BaytAlebaa Store https://baytalebaa.com ،

These terms and conditions apply to all activities and transactions that occur through the online store or its applications and are considered safe references for the store and its dealings.

Attention:

Your use of the BaytAlebaa store or one of its related applications and benefiting from its services provided by you is a prior and absolute agreement from you to all the terms and conditions set forth below and an acknowledgment of your familiarity with these terms and conditions and your acceptance of them without any reservation for any reason.

Target:

The main objective of this list of terms and conditions is to preserve and care for the rights and aspirations of customers, taking into account the interests of the owners of the online store and avoiding errors as much as possible. We assure our valued customers that you are the focus of our attention, and we will strive to serve you, take care of your interests, and make an effort to make the experience of browsing, buying, and sharing on the BaytAlebaa electronic store an enjoyable experience of an aesthetic nature that suits you and your upscale taste.

the age:

To benefit from the services of this website, our valued customers must be at least eighteen years old or visit this website under the supervision of a parent or legal guardian so that they can enjoy the products and services of the store in the best way.

Product requisitions:

BaytAlebaa store offers products and services according to the state of their availability. Suppose the store is unable for any reason beyond our control to provide a specific item or service. In that case, we will inform you, our honorable customer, as soon as possible. We will also commit to refunding or returning the amount you paid or that was deducted from your card for the product or service's value unless you are willing to accept other alternative products of similar quality and price.
BaytAlebaa Store also reserves the right to apologize for, refuse or cancel any purchase order for any reason, including restrictions on quantities available for purchase, errors in the price, product or service information, inaccurate information, or any other problem that we discover Harming the interests of the BaytAlebaa store or the customer.
BaytAlebaa Store also confirms that our products are not intended for resale or display, whether by traditional means of sale or through social media and e-commerce. The customer is not entitled to sell in the name or on behalf of the BaytAlebaa store or impersonate a representative or distributor of the store without obtaining official approval From the management of the BaytAlebaa store. By confirming the purchase order after the purchase procedure, you agree to accept and pay the total amount due for the value of the product/service as indicated during the registration of the purchase order, including any shipping costs or fees charged with the purchase order, and the sale is effective and binding.

Prices and Payment Policy:

The price of the products and delivery charges are in Saudi Riyals.
We accept online payments using a credit card, made or Visa and MasterCard in Saudi Riyals.

Shipping and delivery:

The best companies in the region provide shipping and delivery service.
The store ensures that products and orders are packaged in a way that does not make them easily damaged.
The store ensures that the customer receives the products reasonably and undamaged, even if the error is from the shipping company.
All shipments from the store are followed up until they reach the customer.
Any delay in the order due to the shipping company is outside the store's responsibility, and the defect is followed up with the customer. It is compensated in the event of losing the order.

 

Shipment tracking:

When your order is shipped, you will receive a text message, a call will be made, or you will receive an email message according to the shipping company's policy. There is often an electronic link to determine the customer's appropriate place and time of receipt.
To track your order, click on the link or visit the shipping company's website, then put the tracking number in the search space on the shipping company's website, and you will get a complete and detailed schedule of the shipment's movement until the moment you receive it and sign the receipt.

Definition of defective product:

Products are classified as defective if received damaged or if a hidden manufacturing defect is discovered, determined by BaytAlebaa within 14 days from the date of purchase. Please also note that products damaged due to certain factors related to storage, use, neglect, misuse, improper maintenance, or any other reason attributed to the customer are not considered defective and cannot be returned or exchanged.
For defective products, the BaytAlebaa store will provide its valued customers with one of the following options:
First: Communicate with customer service and submit a replacement or return request, and based on the product evaluation, the following will be done:
- product replacement;
- or repair it if this option is available for the defective product;
- Or a full refund for the defective product.
Second: Sending the product to the warehouses of BaytAlebaa store, in one of the ways that will be coordinated with customer service, and upon receipt, the damage and defects in the product will be evaluated and thus evaluate the required compensation and then compensate the customer if he is entitled to it. A refund for a defective product will be made by the method of payment by which the payment was received. If the initial payment is made by credit card, the discounted balance will be returned to the credit card within 14 (fourteen) days to 21 days.

privacy policy:

We respect the privacy of all our customers and are committed to protecting all information collected through the Website, such as the following: 1- All personal information collected during the registration process.
2- All details of purchase orders and purchase records.
3- All payment information and general contact details.
So, do not worry; We keep these details to allow us to fulfill purchase orders and your general requests. We will take all steps and actions reasonably necessary to protect your personal information from unauthorized use, modification, disclosure, destruction, or access.
We will disclose your personal information only as reasonably necessary to complete your order/purchase; Including but not limited to cases where you provide your address to a shipping company or communicate or provide your information to a banking institution to obtain approval for your transaction; However, please note that if we are required by any regulatory or government agency investigating any suspicious activity to provide them with your details and personal information, we are entitled to do so.
We may also use your personal information to send you details of all of our products, special offers, or promotions that may be of interest to you, and we may send your personal information to our carefully selected business partners or other carefully selected third parties to enable them to send you information may be of interest to you. If you do not wish to receive this information, please contact our Customer Service, and they will assist you in this matter. However, we make no guarantees and disclaim any. Liability for any information you provide to us. If you need more information, please contact our customer service.
To the extent that IP addresses are considered personal data, you agree that your use of the Website may include the automatic transmission of your IP address to us through cookies or other similar technical means.

User posts:

All of your posts on the Site and/or your ratings for us, including but not limited to questions, criticisms, comments, and suggestions (all "Posts" in the aggregate), become our sole and exclusive property and in no way belong to you. In addition to the rights that apply to any Submission, once you share your comments or criticisms with us on the Site, you also grant us the right to use the name you display directly related to the criticism, comment, or other content. You may not use a false e-mail address, pretend to be someone else, or attempt to mislead us or any third party regarding the authenticity and reliability of any Submissions. We may remove or edit any Submissions but are not obligated to do so.

Disclaimer Statement :

BaytAlebaa Store disclaims any express or implied warranties for any merchandise displayed on our website. This disclaimer forms an integral part of this Agreement. On your part, you acknowledge when you purchase from the BaytAlebaa Store or any of its official channels on the communication sites or through your use of our website that you are solely responsible for its use. However, this disclaimer does not apply to any product warranty provided by its manufacturer.

Limitation of Liability :

Nothing in these Terms and Conditions is intended to prejudice your rights under the laws of the Kingdom of Saudi Arabia. YOUR USE OF THE WEBSITE OR ANY OF THE SERVICES OR PRODUCTS IS AT YOUR OWN RISK. UNLESS STATED OTHERWISE IN THESE TERMS AND CONDITIONS, YOU ARE SOLELY RESPONSIBLE FOR LOSSES THAT MAY ARISE FROM YOUR USE OF THE WEBSITE OR ANY OF THE SERVICES OR PRODUCTS.
In no way BaytAlebaa or any of its affiliates, BaytAlebaa or any of its affiliates, employees, directors, officers, agents, sellers, or suppliers be liable to you or any other person under any equitable or statutory liability, whether in tort, contract or liability Ltd. or otherwise, for any losses or damages of any nature, whether indirect, special, incidental or consequential arising from the use of, or inability to use, the Website, loss of business reputation, loss of data, business interruption, inaccuracy of results or disruption or malfunction of the computer even if an authorized parental representative has been notified or ought to have known of the possibility of damages. Subject to the previous, in no event shall BaytAlebaa be liable for any compensation above the amount paid by you for the price of the Product in respect of which the claim arose. You agree to release us from any obligations, liabilities, and claims above this limitation of liability.

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